Effective from Monday 1st February, 2016, Mandurah Safety and Training Services is implementing a change in policy with regards to the issuing of certificates and wallet cards.
Due to the large volume of requests we receive for a soft copy of certificates, MSTS will now be issuing soft copy certificates to both participants and the booking organiser in lieu of a hard copy certificate being posted out to the booking organiser.
Participants and companies can still request a hard copy of their certificates to be sent out but this will be on request only. Hard copies of certificates can be requested at the time of booking or participants can request one on their registration form.
MSTS will now only be issuing wallet cards (if applicable) upon request. Again, this can be requested at the time of booking or participants can request one on their registration form. The wallet card will be issued to the requester (either the booking organiser or the participant).
With postal times being increased by two business days or longer, moving to an email system to issue certificates means clients will receive their certificates quicker as they do not have to wait for it to arrive in the post.
We hope you find our new policy beneficial. If you have any questions, please do not hesitate to contact our staff. We thank you for your business and look forward to assisting you with your training needs in the years to come.
Mandurah Safety and Training Services